RAG workshop for software and QA teams

Testus Patronus workshop poster: the word RAG across a gold lightning bolt, under the line “Even Magic Fails”

Live · on-site or onlineTestus PatronusThe Art of Contextual AI

Your team builds a working RAG chatbot on Jira and documentation data, and learns to test it.

Per session, not per head, up to 24 people. Full pricing

Book this workshop
Next · What it covers
Session outline

What the RAG workshop covers

  1. Core theory

    The AI landscape, capabilities and limits, and why classical LLMs fail in enterprise engineering contexts.

  2. RAG mechanics

    How Retrieval-Augmented Generation works and supports enterprise engineering use cases.

  3. AI in engineering and testing

    Adopting RAG into the software development lifecycle.

  4. Architectural design

    RAG architecture and relevant frameworks.

  5. LLM setup

    Configuring text and embedding models.

  6. Knowledge base

    Ingesting Jira data and tuning retrieval metrics.

  7. Chatflow

    Building a custom RAG chatbot.

  8. Execution and tracing

    Testing and debugging live queries.

Who it is for

For QA engineers, testers and developers. No prior RAG experience needed.

Level: Beginner → Advanced · Taught by Paula Bassagañas

Topics

  • Chunking
  • RAG
  • Query improvements
  • Vector DB
  • Dify
  • Langchain
  • ALM and AI
  • Onboarding flows AI assisted
Next · The real material
The real material

The lab your team works through

These are the workshop’s own docs, open to read: the exercises of the Testus Patronus lab, step by step.

  1. Exercise 1Connect to Your Magical LLM
  2. Exercise 2Build Your Knowledge Base
  3. Exercise 2.1Ingest Knowledge Using the API
  4. Exercise 3AI Chatbot Setup
  5. Exercise 4Advanced RAG (Bonus)
  6. Exercise 5Test Your RAG End to End
Open the full docs
Next · What attendees said
Testus Patronus

What attendees said

Best Tutorial Award · AutomationSTAR 2025
4.70 / 5
from 33 delegates
EuroSTAR 2025
9.00 / 10
from 36 delegates, second-highest scored tutorial
  1. “And my absolute highlight? The tutorial Testus Patronus: No Magic, Just AI with Your Company Context by Paula Bassagañas Òdena. Building a custom chatbot connected to our own JIRA data was both fun and practical.”
    Jana ZientkováSenior Test Consultant
  2. “I want to add a special thank you to Paula Bassagañas Òdena for a great and so well prepared tutorial on building our own RAG.”
    Oleksandra KalmykovaStaff Software Engineer, Test · FDJ United
  3. “Full house at Paula's master class! An interesting perspective on how to create a RAG in order to help testers cope with the huge amount of information.”
    Almudena VivancoPrincipal Performance Engineer · SCRM Lidl International Hub
  4. “It was a pleasure to learn how to create a RAG. Paula did an excellent job with preparation, set and actual presentation. Fantastic documentation and step by step support was provided for everyone. It was an intensive and enlightening experience!”
    Conference delegateEuroSTAR 2025
  5. “Best tutorial ever! I had knowledge on the topic and didn't feel like it would be too interesting to attend yet another lecture on the matter, but I was completely wrong. I'm so happy I attended this talk.”
    Conference delegateAutomationSTAR 2025